000 | 00461nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 230929s2009||||xx |||||||||||||| ||und|| | ||
020 | _a9788120346956 | ||
082 |
_a5195 1/1 658.8 _bRAI-C |
||
100 | _aRai, Alok Kumar | ||
245 | 0 | _aCustomer Relaship Management: Concepts and Cases | |
250 | _a2nd 2016 | ||
260 |
_aNew Delhi _bPHI _c2009 |
||
300 | _axxiv, 501 | ||
650 | _aBUSINESS MANAGEMENT | ||
650 | _aCustomer Relationship Management | ||
942 | _cBK | ||
999 |
_c814 _d814 |