000 00473nam a2200169Ia 4500
008 230929s2007||||xx |||||||||||||| ||und||
020 _a9788177226225
082 _a5979 1/1 658.812
_bALO-C
100 _aAok, Kumar
245 0 _aCustomer Relaship Management cncepts and Application
260 _aNew Delhi
_bBiztantra
_c2007
300 _axvii, 350
650 _aBUSINESS MANAGEMENT
650 _aCustomer Relationship Management
700 _aChabbi, Sinha
942 _cBK
999 _c813
_d813