000 00333nam a2200145Ia 4500
008 230915s9999 xx 000 0 und d
020 _a9788172249533
100 _aLakhe RR
100 _aMohanty RP
245 0 _aTQM in the Service Sector
260 _bJaico
_aMumbai
_c2011
300 _a598
650 _aManagement
942 _cBK
999 _c3746
_d3746