| 000 | 00454nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 230915s9999 xx 000 0 und d | ||
| 020 | _a9780070660076 | ||
| 082 | _a658.8 ZEI-S | ||
| 100 | _aZethaml, Valarie A | ||
| 245 | 0 | _aService Marketing : Integrating Customer Focus Across the Firm | |
| 250 | _a4th | ||
| 260 |
_bTata McGraw-Hill _aNew Delhi _c2006 |
||
| 300 | _axxix,743p. | ||
| 650 | _aMarketing | ||
| 650 | _aService Marketing | ||
| 942 | _cBK | ||
| 999 |
_c3717 _d3717 |
||