| 000 | 00487nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 230929s2018||||xx |||||||||||||| ||und|| | ||
| 020 | _a9789353160777 | ||
| 082 |
_a8010 1/1 658.8 _bZEI-S |
||
| 100 | _aZeithmal, Valarie A. | ||
| 245 | 0 | _aService Marketing: Integrating Customer Focus Across the Firm | |
| 250 | _a7th | ||
| 260 |
_aChennai _bMcGraw Hill Edu. _c2018 |
||
| 300 | _axxxvi, 582 | ||
| 650 | _aMARKETING | ||
| 650 | _aSERVICE MARKETING | ||
| 700 | _aet.al | ||
| 942 | _cBK | ||
| 999 |
_c3040 _d3040 |
||