The CRM Handbook: a Business Guide to Cutomoer Relationship management (Record no. 3341)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00470nam a2200169Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788177587623 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 6011 1/1 658.81 |
| Item number | DYC-T |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Dyche Jill |
| 245 #4 - TITLE STATEMENT | |
| Title | The CRM Handbook: a Business Guide to Cutomoer Relationship management |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Noida |
| Name of publisher | Pearson |
| Year of publication | 2002 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 331 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | BUSINESS MANAGEMENT |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer Relationship Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not For Loan | Management | KLH Deemed to be University | KLH Deemed to be University | Reference Not for Loan | 31/03/2021 | Source: Amazon, Bill Number: 522, Invoice Number: IN-10900 | 500.00 | 6011 1/1 658.81 DYC-T | 6011 | Books |